Aiva is a voice-first healthcare platform designed to improve the patient care experience while easing the burden on clinical staff. At its core, Aiva transforms patient rooms into interactive environments, allowing individuals to request help or information simply by speaking. By integrating with nurse call systems, the platform automatically routes patient requests to the most appropriate caregiver, reducing response times and freeing up medical teams to focus on delivering quality treatment. Unlike generic voice assistants, Aiva is purpose-built for healthcare, supporting HIPAA-compliant usage and offering additional layers of security to protect sensitive patient data.
Behind the scenes, Aiva leverages advanced speech recognition, natural language processing, and device-agnostic technology that works seamlessly with popular platforms such as Amazon Alexa and Google Assistant. For healthcare leaders, this translates into straightforward deployments without locking them into a single vendor ecosystem. Patients and residents, on the other hand, enjoy an easy-to-use interface that helps them feel more connected and looked after. Aiva also provides management dashboards, enabling leaders to analyse response times, track request trends, and make data-driven decisions to optimise staffing and workflows. As a result, hospitals and senior care centres can take meaningful strides in offering efficient, patient-focused care, paving the way for happier patients and less stressed personnel.
✅ Voice-activated requests integrated with nurse call systems
✅ Compatibility with Amazon Alexa and Google Assistant
✅ HIPAA-compliant platform ensuring secure data handling
✅ Management dashboards for request tracking and workflow analytics
✅ Customisable staff routing to optimise response times
⚡ Setup Time: Usually within a few days
⏱ Time Saved: Can save several hours weekly
🛠 Integration Difficulty: Moderate, some IT involvement required
💰 Return on Investment: Can reach 120% in a year
📘 Ease of Use: Straightforward for staff and patients
Aiva fits naturally into hospitals, clinics, and senior living facilities seeking to enhance patient comfort. For instance, in a busy hospital ward, patients can simply say, “I need assistance,” triggering an instant notification that is routed to the right department or individual. This minimises overhead paging and wasted time, allowing staff to respond more rapidly to urgent requests. In senior living communities, residents can call for help, request temperature changes, or even get medication reminders without the need to press a physical button. This fosters a greater sense of independence while improving overall safety and satisfaction.
Moreover, administrators gain valuable insights through Aiva’s reporting dashboards. They can examine metrics like response times or the frequency of certain requests to identify patterns, allocate staff more effectively, and implement targeted improvements. For nurses and caregivers, reduced reliance on manual checks helps them maintain focus on providing hands-on care. Ultimately, Aiva presents a modern solution that bridges comfort, efficiency, and empathy in healthcare settings.
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Pricing details are currently not publicly available. Please visit the product website to enquire about a demo and receive a quote tailored to your needs.
Commonly asked questions about this tool by businesses
Yes. Patients can use certain popular languages to communicate their needs, ensuring broad accessibility.
Absolutely. Aiva can be deployed in private patient rooms, shared living spaces, or activity rooms to make care more accessible and consistent across facilities.
Aiva is designed to integrate with many existing nurse call systems. However, compatibility can vary, so it’s advisable to consult with the Aiva team to confirm specific requirements.
Updates and new features are typically delivered over-the-air, so your devices stay current without requiring manual intervention.
Aiva provides onboarding support, including comprehensive training sessions and ongoing technical assistance, ensuring that both clinical staff and administrators can fully leverage the platform.
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