Cloudbeds

Cloudbeds is an essential tool for hospitality businesses of all sizes—from boutique hotels to large-scale resorts—helping them streamline operations and maximise revenue. For independent hotels or bed-and-breakfasts, Cloudbeds simplifies daily tasks such as managing reservations and updating room availability across multiple OTAs like Booking.com or Expedia. For example, a boutique hotel can use the platform’s channel manager to synchronise inventory in real time across all distribution channels while avoiding overbookings. The drag-and-drop calendar allows staff to easily adjust bookings or room assignments without navigating complex menus. This efficiency improves operational workflows while freeing up time to focus on delivering exceptional guest experiences.

Larger properties or multi-property groups benefit from Cloudbeds’ robust reporting capabilities and revenue optimisation tools. The Pricing Intelligence Engine (PIE) analyses market trends and competitor rates to recommend optimal pricing strategies that maximise occupancy during high-demand periods or boost revenue during low seasons. For instance, a resort can use PIE to dynamically adjust rates based on local events or seasonal demand spikes. Additionally, Cloudbeds’ integration with guest messaging platforms like Whistle allows properties to automate communication with guests—sending pre-arrival check-in links or post-stay feedback surveys—enhancing the overall guest journey while reducing staff workload.