Spiky

Spiky

💡 AI Sales Coaching, Meeting Intelligence

Spiky is a cutting-edge cloud-based sales coaching platform designed to revolutionise how businesses conduct and analyse online meetings. Leveraging advanced AI algorithms, Spiky provides comprehensive meeting intelligence that goes beyond simple transcription and summarisation. The platform offers valuable insights into communication nuances, non-verbal signals, and critical moments in meetings, enabling sales teams to enhance their performance and streamline their workflows.

At its core, Spiky aims to elevate sales interactions by providing AI-driven feedback and coaching. This allows sales professionals to continuously improve their communication skills and strategies. The platform's ability to identify key moments in meetings helps teams focus on what matters most, while its deal flow feature enables efficient sales process management. With its Company 360 Panel, Spiky offers a holistic view of an organisation's sales performance, allowing managers to make data-driven decisions and replicate top-performing behaviours across their teams.

Key Features:

✅ AI-powered transcription and meeting summarisation

✅ Real-time feedback and coaching for sales professionals

✅ Deal flow management and progress monitoring

✅ Identification of critical moments in meetings

✅ Comprehensive Company 360 Panel for performance analytics

Key Metrics:

⚡ Setup Time: Quick setup with intuitive onboarding process.

Time Saved: Can save hours weekly on meeting analysis and coaching.

🛠 Integration Difficulty: Easy integration with popular CRM and communication tools.

💰 Return on Investment: Can potentially increase sales closure rates by up to 7%.

📘 Ease of Use: User-friendly interface suitable for sales professionals of all levels.

Discover how it can empower your business

Healthcare & Wellness

Retail & E-Commerce

For retail and e-commerce businesses, Spiky can transform how sales teams interact with potential partners, suppliers, and high-value customers. E-commerce platforms can use Spiky to analyse sales calls with potential merchants, identifying common objections and successful persuasion techniques. This information can then be used to create more effective sales scripts and training materials.

In the retail sector, Spiky can be invaluable for improving supplier negotiations. By analysing these meetings, retail businesses can identify opportunities for better terms or spot potential supply chain issues before they become problematic. The platform's ability to provide a 360-degree view of sales performance can help retail managers identify top performers and replicate their strategies across the team, leading to more consistent sales results.

Hospitality & Travel

Professional Services

In the professional services sector, Spiky can significantly enhance client interactions and team performance. For instance, consulting firms can use Spiky to analyse client meetings, identifying key discussion points and non-verbal cues that might indicate client satisfaction or concerns. This allows consultants to refine their approach in real-time and improve client relationships. The platform's coaching features can be particularly valuable for onboarding new consultants, helping them quickly align with the firm's best practices and communication standards.

Law firms can leverage Spiky to review and improve client consultations. The AI-driven insights can help lawyers identify areas where they might need to provide more clarity or address unspoken client concerns. Additionally, the deal flow feature can assist in managing complex cases, ensuring all team members are aligned on progress and next steps.

Education and Online Courses

Entertainment

Pricing plan

Explore detailed pricing options and find the perfect plan for your needs

Pricing details are currently not publicly available. Please visit the product website to enquire about a demo and receive a quote tailored to your needs.

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Free
$
0
/ mo
Custom Pricing
Includes:
  • 10 meetings per user
  • Spiky Scribe
  • Transcription
  • Commenting
  • Reel sharing
  • Topic detection
  • Meeting summarization
  • Meeting upload
  • Real-Time: Monologue Tracking
  • Real-Time: Participant Insights
  • Calendar integration
  • Self-service knowledge base
  • Spiky Community Slack Channel
  • 5-Day email support
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Pro
$
29
/ mo
Custom Pricing
Includes:

Everything in Free plus...

  • 20 meetings per user
  • Team management
  • Executive dashboard
  • CRM and Slack integrations
  • Keyword tracking
  • Pre-built playbooks
  • Real-Time: Advanced Participant Insights
  • AI-based coaching
  • Report customization
  • Custom branding
  • 5-Day chat & email support
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Premium
$
49
/ mo
Custom Pricing
Includes:

Everything in Pro plus...

  • Unlimited meetings
  • Playbook customization
  • Key moments
  • Sentiment reporting
  • Real-Time: Call Momentum
  • Real-Time: Playbook Tracking
  • Real-Time: Battlecards
  • 5 passive seats
  • 7-Day chat & email support
  • 2 working day SLA

FAQs

Commonly asked questions about this tool by businesses

How accurate is Spiky's transcription and summarisation?

Spiky uses advanced AI algorithms to provide highly accurate transcriptions and summaries. However, as with all AI tools, accuracy may vary depending on factors like audio quality and speaker accents.

Can Spiky integrate with my existing CRM system?

Yes, Spiky offers integrations with popular CRM systems and communication tools. The Pro plan and above include integration capabilities.

Is my meeting data secure with Spiky?

Spiky takes data security seriously. While specific details aren't provided in the search results, it's advisable to inquire directly about their data protection measures and compliance with relevant regulations.

How does Spiky's AI coaching work?

Spiky's AI analyses various aspects of your meetings, including content, tone, and non-verbal cues. It then provides feedback and suggestions for improvement based on successful communication patterns and sales techniques.

Can Spiky be used for team training and onboarding?

Yes, Spiky's features are well-suited for team training and onboarding. The platform's analytics and coaching capabilities can help new team members quickly learn from top performers and adopt best practices.

Still have questions?

Visit the product website to find out more